Terms of Service
Welcome to WINX Group. By accessing and using our website and placing orders, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase.
1. General Rules
This website is operated by WINX Group. All products displayed are for retail and wholesale purchase. We reserve the right to update, modify or discontinue any product, service or website content at any time without prior notice.
2. Account & User Responsibility
If you create an account on our site, you are responsible for maintaining the confidentiality of your account information, including username and password. You agree to use this website only for lawful purposes and shall not misuse our platform.
3. Product Information & Pricing
We strive to ensure all product descriptions, images, sizes, colors and specifications are accurate. Minor color differences caused by display devices shall not be regarded as product defects. All prices shown on the website are final. Prices do not include shipping fees, taxes or customs duties unless otherwise stated. We reserve the right to adjust product prices without prior notice.
4. Orders & Payment
Once you place an order, your contract with us takes effect. We accept the payment methods listed on the checkout page. All payments must be completed in full before we process your order. We have the right to cancel or refuse any order for reasons including but not limited to incorrect pricing, out-of-stock items, or suspected fraudulent transactions.
5. Shipping & Delivery
We will arrange shipment within the processing time stated on each product page after payment confirmation. Delivery time depends on shipping method and destination country/region. We are not responsible for delays caused by logistics companies, customs inspection, bad weather or other force majeure factors.
6. Returns, Refunds & Exchanges
Our Return & Refund Policy is incorporated into these Terms. All return and refund requests shall follow the rules stated in our Return & Refund Policy. For related inquiries, please contact: sales@winxgroup.com.
7. Intellectual Property
All text, images, logos, designs and content on this website are the intellectual property of WINX Group. No one may copy, distribute, edit or use our content for commercial use without our written permission.
8. Limitation of Liability
WINX Group shall not be liable for any indirect, incidental or consequential loss arising from the use of our products or website, within the scope permitted by local laws.
9. Contact Information
For sales, after-sales and general support: sales@winxgroup.com
For business matters: sales@winxgroup.com
10. Amendment of Terms
We may revise these Terms of Service from time to time. The updated version will be posted on the website, and continued use of our site means you accept the revised terms.